Dear Valued Customer,
Thank you for contacting Nexus Technologies.
If any customer does not wish to continue the services (for any good reason) then cancellation request MUST be sent at least ten (10) days before due date. Any request for cancellations must be received from authorized email ID on billing@nexus.pk, or through certified mail. Cancellations over the telephone and informal email cancellations are not accepted.
Nexus must receive cancellation request (from registered email ID) a minimum of twelve (12) days prior to the end of your billing cycle for dedicated server and VPS plans and a minimum of ten (10) days prior to the end of your billing cycle for all other plans. Cancellations submitted later than this time may result in automatic renewal of your hosting plan and you will be held responsible for renewal payment. Cancellations become effective on the day processed by Nexus. Nexus is unable to cancel your account effective for a future date. Nexus will confirm the cancellation request when it is processed. If you do not receive a confirmation, please contact Nexus as soon as possible.
Nexus does not monitor and will not automatically cancel, plans for problems related to domain name transfers, non-usage, interNIC, your ISP, or any other secondary issues not directly related to Nexus' services. Cancellation of services does not relieve the customer from paying any outstanding balance owed on the account.
Nexus reserves the right to cancel any account, at any time, without notice, for any reason Nexus considers appropriate. After cancellation of account (due to billing or any other reason), Nexus will not be liable for any kind of data loss or recovery of the backup.
Do let us know for further assistance.
Regards,
Nexus Technologies
https://www.nexus.pk/
https://www.nexus.pk/contact_nexus.php
Email: billing@nexus.pk | sales@nexus.pk | UAN 0300-0341140
