When setting up your email, it is important that your settings match. This article covers a complete set of matching settings to use for each desired email configuration for our servers.
For mail hosted on cPanel you may use the following options for each protocol:
Secure Connection Settings
Secure SMTP:
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Username: Full email address.
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Password: The password for the address you wish to access.
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Mailserver/ Server Hostname: mail.yourdomain.com
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Port: 465
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SSL: SSL/TLS
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Authentication: Normal Password Authentication
Secure IMAP:
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Username: Full email address.
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Password: The password for the address you wish to access.
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Mailserver/ Server Hostname: mail.yourdomain.com
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Port: 993
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SSL: SSL/TLS
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Authentication: Normal Password Authentication
Secure POP3:
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Username: Full email address.
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Password: The password for the address you wish to access.
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Mailserver/ Server Hostname: mail.yourdomain.com
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Port: 995
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SSL: SSL/TLS
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Authentication: Normal Password Authentication
Normal Connection Settings
Normal SMTP:
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Username: Full email address.
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Password: The password for the address you wish to access.
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Mailserver/ Server Hostname: mail.yourdomain.com
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Port: 25 or 26
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SSL: None
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Authentication: Normal Password Authentication
Normal IMAP:
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Username: Full email address.
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Password: The password for the address you wish to access.
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Mailserver/ Server Hostname: mail.yourdomain.com
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Port: 143
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SSL: None
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Authentication: Normal Password Authentication
Normal POP3:
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Username: Full email address.
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Password: The password for the address you wish to access.
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Mailserver/ Server Hostname: mail.yourdomain.com
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Port: 110
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SSL: None
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Authentication: Normal Password Authentication