Dear Valued Customer,
Thank you for contacting Nexus Technologies.
1- Package Plan Upgrade:
Package can be upgraded at any time (shared hosting with same platform) by generating a ticket on billing@nexus.pk or sales@nexus.pk
without any setup charges however difference amount will be charged first for upgrade keeping same upcoming expiry date.
2- Package Plan Downgrade:
Package plan downgrade require serious analysis first either by customer end or suggested by Nexus technical experts.
For package downgrade (shared hosting with same platform) one time setup charges of $10.00 USD will be applicable
and request from authorized email ID will be required first for invoicing and further action.
3- Package Plan Shift Same Platform ( Basic <> Business / Basic <> VPS / Business <> VPS / VPS <> Dedicated )
Package plan shift keeping same platform i.e Linux <> Linux or Windows <> Windows is possible.
a) Upgrade: No setup charges, you will be invoiced as per desired package (terms & conditions applied) and data transfer
charges will also be applicable.
b) Downgrade: One time setup charges $10.00 USD, payment as per desired package (terms & conditions applied) and
data transfer charges will also be applicable.
4- Package Plan Platform Change: ( Linux <> Windows ) Package plan platform change requirements are:
- Request from authorized email ID
- One time setup charges $10.00 USD
- Existing account will get terminated so data backup confirmation will also be required in email
- New account creation and credential sharing applicable, data backup and/or transfer will not be committed.
Do let us know for further assistance.
Regards,
Nexus Technologies
https://www.nexus.pk/
https://www.nexus.pk/contact_nexus.php
Email: billing@nexus.pk | sales@nexus.pk | UAN 0300-0341140
